Customer Reviews

All reviews on this page are 100% genuine and fed directly from Google Reviews or Facebook

Excellent service in difficult times,We ordered 2 x 2 seater Settees and due to covid the delivery time was badly effected.This wasn't an issue as we where offered a temporary loan settee until ours arrived.We now have our new settees excellent quality at a good price.You wouldn't get this sort of personal service from any other retailer.Very happy and will be back for more furniture in the near future
We ordered two large oak wardrobes and two matching chest of drawers and the quality of the furniture is impeccable and looks fantastic.The spaces where the wardrobes sit are unusual sizes due to our chimney breast, we explained this issue to the guys at Progressive Furnishings and they found us the perfect sized furniture.The two men that delivered and assembled the set were extremely professional, mindful of not letting my cats out and offered me aftercare advise when I enquired. They were super friendly and assembled the whole lot in about 1.5 hours which was impressive!Can’t recommend this place enough.
I am absolutely delighted with my new sofa which arrived this morning! The quality is top rate and I must say a huge thank you to Progressive Furnishings for all their help and patience, they have been very accommodating fitting the delivery around my complex house renovation. They are knowledgeable, polite and very helpful, I will definitely be using them again. Thank you!
Jo and the Team at Progressive Furnishings have gone above and beyond to assist me with multiple international purchases, arrange for international shipping of my purchases, and immediate email updates and answers to all of my questions! I am so grateful for the excellent customer service provided to me! I wish all business were this wonderful! You can’t go wrong! 5 Stars in my book! Thank you Jo and team!
I cannot say enough good things about this company. Their furniture is beautiful and incredibly well made. The sales staff are polite, knowledgeable and friendly and the delivery men that delivered to me today were the same and very efficient. I’ve used them before and will continue to do so. Very happy customer.The delivery guys even took all the packaging away something I’ve never experienced before 😊👍🏽
Lovely furniture no cheap rubbish either! Had quite a lot now from there now, so have my family,,Lovely big showroom, nice staff and good quick clean deliveries and all furniture is assembled for you.
Purchased a 3 seater and 2 seater electric recliner settee from this companyThe service was first class and the prices and quality of the product was excellentI highly recommend this company and would not hesitate to use them again in the future
I bought a dining table and chairs, a bed, a picture and a sculpture from this company. All are of a very high quality and we’re delivered and put together by two very friendly and helpful gentlemen. I’m very happy with all my purchases and the service I received and will definitely be buying from Progressive Furnishings in the future.
Excellent service from purchasing to delivery. Nothing was too much trouble.Very helpful we had alterations done out come fantastic.I can highly recommend them nothing is too much trouble . The quality of goods excellent thank you .
Love my new table, great service would definitely buy from them again in the future.
We have bought quite a few pieces of furniture here. Our latest purchase of a dining table and chairs has been delivered today and we are delighted with them.It is such a pleasant experience shopping here. The quality and range of stock is impressive.and the staff are really friendly and helpful .
Great experience from start to finish. Staff are amazing so friendly and helpful. We customised our sofa and a table to suit what we needed, nothing was too much trouble for the team. The furniture is amazing and such great quality. They have so many beautiful things. I also purchased some of the Edge ornaments they have a wide range to choose from. I highly recommend progressive furnishings.
Ordered a suite from progressive had it delivered when I wanted quickly and efficiently unpacked set up a beautiful suite just what we wanted at a good price thank you very much for a lovely suite and good service k price
An excellent service, very friendly & obliging company. Previously purchased items from Progressive Furnishings, so knew their service & quality was really good. Excellent choices in store, lovely items, always feel welcome without being overpowered by salespeople & service is there when you need it. Great quality and love to browse which is a pleasure to do in this store.
Fabulous shop.Just had delivery of living room furniture absolutely beautiful.Even bought mirror and vases with contents too from shop
Would definitely go here again, good quality furniture and really good first class service
I recently ordered a leather recliner chair which was being made in Italy. Yes lockdown has made it more difficult for everyone because if Italy wasn’t in lockdown then we were leaving parts/materials getting to suppliers much longer. This said it’s no ones fault - this little company went over and beyond their customer services in very difficult times. Would we have got this with a big company? I’m absolutely assured the answer would be no. When it came, they carefully delivered, put it together and popped it in room of choice. The chair is of excellent build and quality but I thk you can see from either their showroom (when open again) and their website that this isn’t a company that deals with things produced on a mass scale. No it’s individuality, quality of products and that extra step to put the customer first makes this shop like finding a little goldmine. Pls let’s support our little shops who must have had a very difficult time during lockdown.
Well pleased with my purchase from here. Lovely quality items and the friendly staff are eager to help with any queries. Would defiantly recommend and will be buying from here again. Great products and great service.
Excellent quality furniture, super friendly/ helpful staff, would definitely recommend to anybody!
Recently purchased a solid oak dining table and chairs using the website, normally we would always go and view the items before purchasing but after speaking to the staff on the phone to clarify a few questions we had (numerous times!) We decided to take the plunge! Can't recommend these guys enough, from start to finish nothing was too much trouble and the service was second to none. Will definitely be back when we get around to furnishing the bedroom!
Fabulous place fantastic service ....its a little gem of a place .....cant wait to vist again as soon as its safe
An excellent service from start to finish including an on time delivery from a very friendly & obliging company. Had previously purchased furniture from Progressive Furnishings, so knew their service & quality of product etc. Thought it may prove difficult to purchase/view the furniture we required due to lockdown, but Jonathan proved us wrong by forwarding emails containing accurate photos and even a video !!! With many thanks.
Fantastic experience at this store. Great friendly atmosphere and felt safe and protected
Good quality table and chairs purchased and a number of accessories. The customer service has been amazing and everything dealt with very professionally with no trouble. Our table had a repair recently and has come back looking better than new even in this current climate they have still delivered on their promise 👍👊.
We have used Progressive Furnishings for a few major purchases in the past and have always been pleased with the service we received. Recently we were looking for three specific items of furniture to fit in with our decor. It was becoming a nightmare traveling around various shops. However, PF were able to offer a service to adjust items to suit. The result has been three pieces where the finish has been colour matched in their workshops to our requirements at a realistic price. We are extremely pleased! From the original salespeople, the workshops and finally the delivery personnel, the service has been outstanding. We recommend without reservation!
Really good service, no hard sell good discount
Always pleasant and very helpful even if you are.just browsing. Lots of great accessories
Some fab items in there
Great quality products and a very good service 👍
Always very friendly and helpful, highly recommend
Really nice furniture, no hard sell, prices very competitive & delivered on time.
Great quality and choice. Staff are friendly polite and knowledgeable. Reasonable prices for the quality.
Taken delivery of yet another excellent piece of furniture from you, customised to my taste. Brilliant workmanship. Helpful, informative and friendly staff from shop to delivery. Would highly recommend to everyone
Great staff furniture high quality and we'll priced
Fantastic products and service.
Finally found a stag head we've been looking for 2 years for a decent sized one, the amount of ornaments at the store is amazing
Great choice of wooden furniture and accessories
Very friendly staff with a great selection of items, came away with a stunning Edge Sculpture of a wolf.
Fabulous products and excellent service
Quality furniture, reasonably priced and very helpful friendly staff 😊😊👍
Always great service and very helpful.
They could not be more helpfull
We have used progressive furnishings for approximately 7 years.... and will continue to do so. Had pretty much every room kitted out. Took delivery of a new front room setup. As normal amazing quality. The team are very friendly and helpful with everything. Highly recommended....Thanks for the amazing service.
Very friendly staff and willing to give honist help when needed. The products are of a high quality at good prices
Every time we visit the showroom, we are made to feel very welcome, but not pounced on, like many other stores. The staff are really friendly and helpful. The furniture is exquisite, we are so happy with the service, free delivery, by considerate staff members. Wouldn’t go anywhere else for our furniture, we know we wouldn’t find anywhere better.
Wow ... what a hidden gem. Beautiful range of furniture and decorations. We loved the recycled range and are looking at how much we need/can fit in! Young chappie with a ponytail was really helpful and informative without being a pushy salesman. We'll most definitely be be back
Excellent service from friendly staff. Nothing was too much trouble. Thank you
Good value and services are very good
Excellent service very pleased with our purchase.
Very helpful
Excellent service as usual :)
Long over due review , Bought various items from this Shop , great service & high quality Furniture. Excellent.
Bought 2 seater leather suite and two matching chairs, dining table and chairs, display unit, coffee tables, two seater leather sofa, and two large wooden ducks. We love this place. Excellent service, excellent quality. Delivery and assembly first class. All shops should be like this! Absolutely delighted, (and subway next door).
Extremely helpful and patient and mega big thanks to delivery men who pulled out all the stops to make sure I got my furniture installed despite access problems. Thanks a million. Love my leather electric settee and Indian furniture
Great furniture and extremely helpful and professional staff.
Lots of very nice, unique and inspirational furnishings for your house.